As one of Bangladesh's most trusted gaming platforms, TV99 believes responsible gaming is not an added feature — it is our core commitment. Ensuring the financial and mental well-being of every member is just as important to us as our business goals.
When does gaming become a problem?
Online gaming and betting is a harmless form of entertainment for millions of people. However, for some, it can spiral out of control. Research suggests that around 1–3% of online gamers may develop problematic gaming habits. This is not a character flaw — it is a health issue, and one that can be addressed.
TV99 encourages every member to regularly reflect on their gaming habits. The self-assessment quiz above is a starting point, but a professional evaluation is always a better option.
How does TV99 ensure responsible gaming?
TV99 takes a proactive approach to responsible gaming. It goes beyond just providing tools — our support team regularly monitors members' gaming patterns. If any concerning changes are detected in a member's behavior, such as sudden large deposits or unusually long uninterrupted sessions, the TV99 team will reach out to that member on their own initiative.
TV99 informs new members about responsible gaming right at registration. Responsible gaming messaging is also always included in the terms of bonus offers.
The Role of Family & Friends
If someone you know is struggling with gaming, be there for them. Talk with empathy, not criticism or blame. Remember, problematic gaming is a mental health issue — much like other forms of addiction.
TV99 also offers support for family members. If you believe someone close to you is struggling, please get in touch with us.
Minor Protection
TV99 strictly enforces an 18+ policy. Age is verified at registration, and additional checks are carried out in cases of doubt. Parents are encouraged to enable parental controls on their devices.
If you suspect a minor is using TV99, please Help Center Let us know. We'll take action right away.